Published on:

28th Apr 2023

How Mike McCormick Uses Customer Feedback to Make Better Decisions

In this episode of How to Scale a Business, Hector Santiesteban is joined by marketing professional Mike McCormick. He emphasizes the importance of customer feedback in business. He stresses the need for businesses to listen to their customers, adapt to changing needs, and use data to make informed decisions. McCormick warns against complacency and encourages transparency and honesty with customers. By following these principles, businesses can improve customer relationships and achieve long-term success. McCormick's insights serve as a reminder that in today's fast-paced business world, customer feedback should never be overlooked.

In This Episode, You'll Learn:

  • 00:00:00 - Meet Mike McCormick, CEO of Full Stack Marketing
  • 00:03:12 - Overcoming challenges and prioritizing what's important for business success
  • 00:06:46 - Focusing on long-term goals to grow your business
  • 00:09:42 - Listening to customers is key to successful marketing
  • 00:11:28 - Breaking away from old habits and embracing new strategies
  • 00:12:34 - Building an incredible website without breaking the bank
  • 00:14:42 - The importance of data and honesty in marketing
  • 00:15:10 - Extracting wisdom from interviews to improve your business
  • 00:17:58 - Connect with Mike McCormick on LinkedIn for business growth tips

Links And Resources:

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About the Podcast

How to Scale a Business
Everything you need to know about scaling a business online
Everything you need to know about scaling a business online

About your host

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Lucas James

Lucas James is the CEO of Twiz and the Co-Host of How to Scale a Business